These conditions of sale are concluded on the one hand by the company Mulebar Sasu whose head office is located at 14 rue Milton 75009 Paris, registered in the Paris trade and companies register under number 977 760 461 below called “Mulebar” and on the other hand, by any natural or legal person wishing to make a purchase via the website www.mulebar.com hereinafter referred to as “the buyer”.
Article 2: Purpose
These conditions of sale aim to define the contractual relations between Mulebar and the buyer and the conditions applicable to any purchase made through the merchant site www.mulebar.com, whether the buyer is a professional or a consumer.
br>The acquisition of a property through this site implies unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale will prevail over any other general or specific conditions not expressly approved by Mulebar.
Mulebar reserves the power to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
The use of this site expresses the buyer's consent to the conditions of use. If he does not accept these conditions, we recommend that he refrain from using this site. The content of this site (in particular data, information, illustrations, etc.) is protected by copyright and other intellectual property rights.
Article 3: Characteristics of the goods offered
The products offered are those which appear in the catalog published on the site www.mulebar.com. These products are offered while stocks last.
The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the real product, particularly with regard to the colors.
In case a supplier modifies a product, the graphic representation thereof cannot engage the liability of the seller or even affect the validity of the sale.
The buyer must, if he does not have sufficient knowledge of the products, send to the seller so that he can validate the field of use or advise him in his purchasing process.
Article 4: Prices
The prices appearing in the catalog are inclusive of VAT in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.
Mulebar reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The transport costs applied are only valid for Metropolitan France and Corsica (costs for the French Overseas Territories and other European countries communicated on quote). Free delivery is applied to shipments in Metropolitan France from 70 euros including VAT of purchases. For other destinations, the Chronopost international company rate is applied depending on the weight of the order and the country of destination.
Article 5: Order
The buyer who wishes to purchase a product must:
– Indicate their contact details defining the place of delivery
– Make payment under the conditions provided
– Confirm their order and payment
Confirmation of the order entails acceptance of these conditions of sale, recognition of having perfect knowledge of them and the waiver of taking advantage of one's own conditions of purchase or other conditions.
All data provided and the recorded confirmation will constitute proof of the transaction. The confirmation will constitute signature and acceptance of the operations carried out.
Article 6: Withdrawal
Buyers, non-professional individuals, benefit from a legal withdrawal period of 14 days from delivery of their order to return the product to the seller for exchange or refund without penalty, with the exception of return fees. For any return of a product within the expected time frame, the buyer must, however, first send an email to contact@mulebar.com in order to obtain a return number (a number which he will write clearly on the outside of the package). This returns number guarantees the tracking of the product and its reimbursement. Under no circumstances can a package be returned without a return number.
The product must be returned in its original packaging and in its original condition. Any failure to comply with this obligation will result in non-reimbursement of the product(s) concerned.
Reimbursement of product(s) returned within the legal deadline will be made by bank transfer if payment was made by credit card or via Paypal if this service has been used, upon receipt of the returned products.
Article 7: Payment terms
The price is due when ordering.
Payments will be made by credit card: they will be made or through the secure Paypal system are protected or 3D secure which use the SSL (Secure Socket Layer) protocol of such so that the information transmitted is encrypted by software and no third party can read it during transport on the network.
The buyer's account will only be debited upon shipment of the available products and than the amount of the products sent to the order before sending it. Any payment not validated by the bank or recognized as fraudulent will automatically result in the cancellation of the order.
At the buyer's request, they will be sent a paper invoice showing VAT.
As part of in the fight against Internet fraud, information relating to your order may be communicated to any third party in order to carry out various checks.
For payment in 4 installmentshere is the link to the commercial conditions of sale of Payplug, our financial partner.
Article 8: Deliveries
Deliveries are made to the address indicated in the order form which can only be in the geographical area agreed in article 4.
In the event of partial availability of the items ordered, Mulebar may separate the orders and thus ship the available items initially, the balance of the order then being sent upon receipt at Mulebar of the products ordered by the buyer.
The risks are the responsibility of the purchaser from the moment the products have left the premises of Mulebar or its logistician.
In the event of damage during transport, a justified protest must be made to the carrier within three days of delivery.
The delivery times delivery are given for information purposes only and non-compliance cannot under any circumstances give rise to order cancellation or any other claim; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed or Mulebar may offer to reship the goods to the buyer free of carriage.
Deliveries in France will be made via Colissimo or Chronopost, and indicative delivery times are on average 2 to 3 working days.
Article 9: Liability
The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other involuntary problems.
Article 10: Intellectual property
All elements of the site www.mulebar.com are and remain the intellectual and exclusive property of Mulebar.
No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or audio.
Any simple or hypertext link is strictly prohibited without the express written consent of Mulebar.
Article 12: Personal data
In accordance with the law relating to data processing, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing (sending of newsletters concerning the products sold by Mulebar).
Buyers can object to the disclosure of their contact details by notifying Mulebar. Likewise, users have a right of access and rectification of data concerning them, in accordance with the law of January 6, 1978.
Automated processing of information, including the management of email addresses of users of the site has been declared to the CNIL number 1460885.
Article 13: Archiving – Proof
Mulebar will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
Mulebar's computerized records will be considered by the parties as proof of the communications, orders, payments and transactions between the parties.
Article 14: Dispute resolution
These conditions of online sale are subject to French law.
In the event of a dispute, jurisdiction is assigned to the competent courts of Paris (75), notwithstanding the plurality of defendants or warranty claims.
