This privacy policy gives you an overview of the processing of your data by Mulebar sasu
To what services and offers does this privacy policy apply?
The way Mulebar sasu processes your data is the same for most of all our offers. This confidentiality policy therefore applies to all the services and services that we offer to our customers around the world, whether we do so on a website, by telephone, during events or on social networks or other channels.
If you have any questions regarding this privacy policy or generally regarding data protection, you can contact contact@mulebar.com at any time
What data is processed by Mulebar sasu?
Mulebar sasu offers you various services that you can use in different ways. Many of the data we process are data that you provide to us when you use our services or when you contact us, for example when you register and provide your name, email address or postal address for this purpose. We also receive data about you through third parties, such as payment service providers Paypal, Stripe and Payplug.
When we talk about “your data”, we are talking about personal data. This is all information that allows us to identify you immediately or by combining it with other information. Examples: your name, your telephone number, your customer number, order references or your email address.
Concerning payment data, we offer credit card or PayPal. For payment processing, your sensitive information such as your card number is collected automatically by our providers without us being able to have access to them. We receive payment data from our payment service providers with whom we work for payment processing and credit monitoring. We only transmit to our payment service providers the data necessary for processing the payment. Payment data is for example:
- Preferred payment method
- Billing addresses
- Credit card data
- Creditworthiness data
The use of this site entails the buyer's consent to its conditions of use. If he does not accept these conditions, we recommend that he refrain from using this site. The content of this site (in particular data, information, illustrations, etc.) is protected by copyright and other intellectual property rights.
For what purposes is my data used by Mulebar sasu?
Mulebar sasu processes your data in compliance with all applicable data protection laws. In this regard, we of course respect the principles of data protection law applicable to the processing of personal data. Therefore, we process your data only for the purposes indicated in this privacy policy or when entering your data during a purchasing process. Furthermore, we use your data within the limits of the strict rules of European data protection law.
Information on Mulebar.com websites
We only use your data for the proper functioning of the site www.mulebar.com. We use this information in particular as part of the personalization of the purchasing act in order to improve our services and offer personalized advertising.
Terminal data and access data
During each access to our servers and databases on our site, data relating to the terminal used (IP address) and access data are generated and recorded in log files on our server.
Login
For users who register to create a customer account, we provide personal password-protected access. Depending on the type of service, cookie or comparable technology is used. This function allows you to use our website later without requiring a new login.
Facebook social plug-ins
On some websites we use social plug-ins from the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can find the link to Facebook's privacy policy here: Data protection information from Facebook.
Twitter social plugins
On On some websites we use plug-ins of the social network Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. You can find the link to Twitter's privacy policy here: Information on data protection Twitter.
Instagram social plugins
On some websites we use social plug-ins from the social network instagram.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Here you will find the link to Facebook's privacy policy: Information on Instagram data protection.
Social Logins
In some of our services, we may offer to register with us directly through your social media account. If you wish to use this function, you will first be redirected to the offer of the relevant social network. The respective social network tells you what data will be transmitted to us (e.g. public profile, friends list, email address and current address) and asks you to confirm this. With the data transmitted, we create your customer account.
Shopping customization
In our services, data relating to the terminal used and access data generated by usage analysis during each use are used to personalize shopping. Depending on the type of service, standard tracking technologies are also used in combination with identification pixels and cookies. In addition, our advertising partners may also collect your device data and access data in order to collect information about your interests and demographic data (such as age, gender, region) during your use. of our services. We can thus present you with advertisements and/or special offers and services whose content corresponds to your interests (e.g. product suggestions due to the fact that you have exclusively viewed energy bars in the last few days).
Our websites contain cookies and similar tracking technologies from advertising partners who operate an online advertising network. Thus, our advertising partners can also capture data relating to your device and your access data and present you with personalized advertisements on other websites and in apps, even managed by other providers, adapted to your interests ( e.g. advertisements based on the products you have viewed on the mulebar.com site).
Newsletter
We offer you various newsletter services. When you subscribe to a newsletter service, you receive information on the topics covered in the newsletters. When our newsletters are accessed, we also collect device data and access data.
If you no longer want to receive individual product suggestions, you can deactivate this service at any time using the unsubscribe link in the body of the emails or by writing to contact@mulebar.com
Individual product suggestions by email
In connection with our services, we may send you information and promotional offers on Mulebar based on your interests using your purchase data. You will receive these personal product suggestions even if you are not subscribed to our newsletter. To choose individual product suggestions, we first use your current purchase data, as required by law.
If you no longer want to receive individual product suggestions, you can deactivate this service at any time using the unsubscribe link in the body of the email received or by writing to us at contact@mulebar.com
Promo code
We use the data indicated when placing an order with a promotional code to verify and process the order, as well as to send and validate the promotional code.
We record the following data when using promo codes:
- Date of issue
- Code value
- Voucher validation time
- Name of the person validating the purchase order and ID of the customer account used for validation.
How is my data used by Mulebar sasu for advertising purposes?
We only use your data to show you personalized advertisements related to the Mulebar brand. In this regard, we use the usual internet technologies on the market. This allows us to present targeted advertisements to you and provide you with advertisements and offers that are of real interest to you.
To whom are my data transmitted?
Mulebar sasu only uses your data if French or European data protection law authorizes it.
Mulebar sasu only sends your information to its internal services (Customer Service, Sales Administration, etc.) and to external service providers such as our payment providers (Paypal, Stripe and Payplug).
Mulebar sasu does not communicate your contact details to third parties other than those aiming to ensure the smooth running of your order and its delivery.
What are my data protection rights?
With regard to the law and under the conditions it defines, you benefit from the following rights in terms of data protection: right of access (article 15 GDPR), right of deletion (article 17 GDPR), right of rectification (article 16 GDPR), right to restriction of data processing (article 18 GDPR), right to data portability (article 20 GDPR), right to object to a data protection supervisory authority (article 77 GDPR), right to withdraw consent (article 7, paragraph 3 GDPR), as well as right to withdraw from certain data processing measures (article 21 GDPR).
When is my data deleted?
Your personal data remains stored for as long as necessary for the purposes of this privacy policy.
Is your Personal Data protected?
Mulebar sasu undertakes to take all measures to ensure the security and confidentiality of Personal Data and in particular to prevent it from being damaged, deleted or from unauthorized third parties having access to it.
Changes to this privacy policy and contact persons
As part of the development of our websites, as well as as part of the implementation of new technologies to improve our service, modifications to this privacy policy may be necessary.